All Collections
General Browsing Issues
How to hard refresh or clear your browser cache
How to hard refresh or clear your browser cache

How to clear old content stored in your web browser.

Greg avatar
Written by Greg
Updated over a week ago

We're constantly working to improve our website. If you find something that isn't working how it should, it could be due to your browser storing old or out-dated elements of our site. To download the fully functioning new version, you can hard refresh or clear your browser cache.

Safari / Mac

Clear cache: 'Safari' > Clear History > Clear All History
or
Hard refresh: Hold down ALT + CMD + R  (when at www.dermastore.co.za)


Google Chrome
/ Mac or PC

Clear cache:
Chrome > Clear Browsing Data > Cached images and files > "Clear Data"
or
Hard refresh:
Shift + CMD + R (when at www.dermastore.co.za)


Firefox
/ Mac or PC

Clear cache: Firefox > Preferences > Privacy & Security > Cached Web Content > Clear
or
Hard refresh: Hold Shift + Reload button (when at www.dermastore.co.za)

Did this answer your question?