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Backorders

When an item is on backorder

Greg avatar
Written by Greg
Updated over 5 years ago

An item has gone out of stock on Dermastore and is now on backorder with the supplier. This means we will not be able to ship your order immediately.

Please allow an additional 2-5 working days for backorders to be fulfilled. We will not do a partial shipment. We will send the whole order once the item has come back into stock again.

You will receive an email once your order has been dispatched.

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