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Why do I have to complete a skin assessment before purchasing?

There are three main reasons for this.

Greg avatar
Written by Greg
Updated over 2 weeks ago

As the pioneers of selling medical-grade cosmeceuticals with high concentrations of active ingredients online in South Africa, we developed our diagnostic tool for several key reasons.

Responsible selling

Not everyone’s skin is suited to potent active ingredients. Even if you’ve used our products before, we must also consider the many customers who haven’t. This is where potential issues can arise—and why a more responsible approach is essential.

Accurate recommendations

Beyond offering a responsible online experience, we often encounter consumers—both online and offline—using products that are not correctly indicated for their skin. Our skin assessment is designed to identify the most appropriate selection of products for an individual’s skin type and concerns, at a price point that suits their budget.

Personalisation

Modern retail is all about personalisation - and that’s exactly what we aim to provide. Our diagnostic tool enables a tailored shopping experience that helps you discover the best science for your unique skin needs. It’s backed by our expert support team of qualified skin therapists, ensuring real-time guidance throughout your skincare journey.

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