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Why is my Credit Card payment not working?
Why is my Credit Card payment not working?

Reasons why your credit card might be declining.

Greg avatar
Written by Greg
Updated over a week ago

More times than not credit card failures are the result of a systems issue with the acquiring bank or with 3D secure.

System issues usually resolve themselves after a few minutes. Allow 10-15mins to pass and then try the transaction again.

Should have you repeated card failures, this can warrant a phone call to your bank's fraud department. Specify that your credit card should be allowed to shop with us.

Other potential credit card issues

  • Expired card

  • Incorrect input of CVV number

  • Credit limit exceeded

  • Authorised use of the card

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