Contact us and select 'payment query' on our support form remembering to specify the reason for the refund and as well as referencing your order number.

Do not panic! We are a reputable company and will never allow overpayment to go unreturned for any length of time. Please allow 5-10 working days for a refund.

Kindly note, orders that have already been delivered do not qualify for a cash refund, kindly refer to our Black Friday Terms & Conditions in this regard.
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